Ride-Hailing Apps in Vietnam 2025: A Complete Guide to Grab, Xanh SM, and Gojek

Vietnam’s bustling cities are full of life, but getting around can be challenging due to traffic and language barriers. Ride-hailing apps like Grab, Xanh SM, and Gojek have become the go-to solutions for both locals and tourists. With transparent pricing, safe rides, and multiple payment options, these apps make traveling in Vietnam easier than ever.

1. Why Ride-Hailing Apps Are Essential in Vietnam

Traditional taxis in Vietnam often require fare negotiation, and tourists sometimes face overcharging. Ride-hailing apps solve these issues by providing fixed fares, English-language apps, and cashless payment options. They also allow you to input your destination directly, avoiding communication problems with drivers.

2. Grab – The Most Popular and Reliable Option

Grab dominates the Vietnamese market and offers cars, motorbikes, and even food delivery.

  • Widely available in all major cities
  • Typical fares: 30,000–100,000 VND (USD 1–4) for short city rides
  • Benefits: Reliable, quick pick-ups, English-friendly interface
  • Downsides: Surge pricing during rush hours or rain

3. Xanh SM – The Eco-Friendly EV Taxi

Xanh SM, launched in 2023, is Vietnam’s first all-electric taxi fleet, operated by Vingroup.

  • Bright blue EVs that are clean and comfortable
  • Pricing similar to Grab, with frequent promotions
  • Popular among eco-conscious travelers

4. Gojek – Fast and Affordable Motorbike Rides

Gojek is well-known for its cheap motorbike rides. Perfect for avoiding traffic jams in cities like Ho Chi Minh and Hanoi.

  • Short trips from 10,000–20,000 VND (less than USD 1)
  • Ideal for solo travelers without heavy luggage
  • Downsides: Not suitable in rain or with big bags

5. Pricing and Payment Methods

Ride fares depend on distance, demand, and time of day. Prices can surge during rush hour or bad weather.

Payment options:

  • Cash – still widely used
  • Credit/debit cards – register for seamless payments
  • E-wallets – local apps like Momo also work

6. Safety Tips and Travel Hacks for Tourists

  • Get a local SIM or eSIM to use the apps smoothly
  • Double-check driver and license plate before boarding
  • Wear a helmet on motorbike rides
  • Expect higher prices during rush hours or rain
  • At airports, follow pick-up instructions in the app

7. Final Thoughts

Ride-hailing apps have transformed transportation in Vietnam. Grab for reliability, Xanh SM for eco-friendly comfort, and Gojek for speed and affordability—each has its advantages. By using these apps, travelers can navigate Vietnam with confidence, avoiding common pitfalls and enjoying a stress-free journey.

(Photo by Unsplash.com)